It’s nearly impossible to navigate a supply chain career without having experienced a supplier disruption at some point. Supplier disruptions come in many forms and range in severity. At best, a supplier disruption forces manufacturers to order materials from a secondary supplier for a brief period. At worst, supplier disruptions halt production for extended periods and can even threaten to shutter a business.
Because of their potentially catastrophic consequences, most organizations develop and adopt comprehensive supplier risk strategies. Below is a list of considerations that organizations take into account when developing these strategies:
1. Market Risk: Compliance, brand, financial and market exposure
It is imperative that an organization’s suppliers are compliant with the regulatory requirements or the commercial undertakings associated with sourcing, outsourcing or offshoring arrangements in the jurisdictions they operate. If a supplier delivers a sub-par product or fails to deliver completely, it is the brand owner, not the supplier, that takes the hit. Most of us are familiar with Chipotle’s sourcing challenges, for example, which raised questions about its food safety as well as its operating guidelines with respect to the humane treatment of animals. These challenges resulted in a decline in the company’s stock price and a decrease in earnings.
2. Performance Risk: Ongoing supplier quality and financial viability concerns
In today’s dynamic business environment companies are acquired, go out of business or shift strategies continuously. This calls for ongoing vigilance. Suppliers need to be constantly monitored to avoid disruptions caused by bankruptcies, performance issues, ownership changes, labor strikes, etc.
3. Environmental Risk: Geopolitical and severe weather
Political instability can have sudden and sweeping impacts to sourcing relationships. One trade regulation or trade sanction can immediately sever a sourcing relationship that had been in place for decades. On 5 June 2017, for example, several countries including Saudi Arabia, United Arab Emirates (UAE), Bahrain and Egypt cut off diplomatic relations with Qatar. These countries withdrew ambassadors, and imposed trade and travel bans, citing Qatar’s support for terrorism. Companies active in or dependent on intra-Gulf trade routes to Qatar (by sea, air or land) experienced substantial disruptions to their operations and supply chains because of the blockade, primarily because they did not anticipate the trade ban, and they were unaware that their air and ocean carriers made unscheduled stops in Qatar. When selecting suppliers, consider if and how they are at political risk. Also, think about how political dynamics are likely to play out over the long term. Is there a chance of a major political revolution or swing from left to right, for example? What sort of trading policies are likely to be put into place over the next few
political terms? Lastly, natural disasters pose a massive threat to suppliers and can completely devastate entire regions when production centers experience fires, floods and earthquakes. Just last month hurricane Irma effected many and closed several ports. Irma, one of the strongest hurricanes ever recorded, hit the Atlantic with winds of 185 miles per hour. The challenge with natural disasters is that they’re hard to predict. While certain countries are more exposed than others, recent global events have shown nowhere is immune. What’s important is that companies limit their risk by spreading out sourcing activities. This means that if one area is hit, the supply chain can be re-routed through another center.
Companies need an overall framework that enables them to manage supplier risk throughout the sourcing lifecycle. When looking at present and future suppliers are you managing risk effectively? Do you have clear visibility of all stages and suppliers in your supply chain? Does management routinely require suppliers to provide details of their own sourcing/outsourcing and offshoring arrangements? Do you regularly monitor the operational, ethical and financial risk and performance of your suppliers? The end goal is to encourage cost effective sourcing, while ensuring the risks and accountability for end-to-end sourcing and service delivery are visibly defined, managed, monitored and understood by both your company and your supplier.
In our next Digital Supply Chain education series, we will discuss how digital supply chains, leveraging big data and machine learning algorithms, can mitigate many of these risks.